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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Cobleigh

July 18, 2024

5  out of  5 rating by Robert Cobleigh
"Very helpful, knowledgeable and easy to work with!"
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Alexandra Stokes

July 18, 2024

5  out of  5 rating by Alexandra Stokes
"Brittany is the best!! She answered all my (many) questions and was super knowledgeable and kind."
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Matt Giovinetti

July 17, 2024

5  out of  5 rating by Matt Giovinetti
"No reason to go anywhere else. I've been with Carmen and her amazing team for more than a decade. Courteous and helpful you always feel like they are on your side."
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Patty Friedman

July 11, 2024

5  out of  5 rating by Patty Friedman
"Responsive and great to work with."
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Sharon Scott

July 5, 2024

5  out of  5 rating by Sharon Scott
"Efficient always! Thank you!"
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Jess Poot

July 4, 2024

5  out of  5 rating by Jess Poot
"It was a pleasure having a call today with Account Manager Sarah Stewart. Sarah truly helped me learn more about my current plan and how to prepare if there are any changes in the upcoming future. During these times and always, I truly feel safe with State Farm (Carmen Ritz, Raleigh) but Sarah helped me feel that much safer. Brittany Legget also provided amazing and prompt customer service last week. Thank you kindly! 2024 appreciation update: Meredith and Will were INCREDIBLE updating my renters insurance before a holiday weekend. Thank you so much, both and team!"
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Karen Bennett

June 28, 2024

5  out of  5 rating by Karen Bennett
"Always a no hassle, easy going experience when I have a question, not to mention phone calls are promptly answered or returned. Always a pleasure working with them."
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Cynthia Douglass-Moreno

June 24, 2024

5  out of  5 rating by Cynthia Douglass-Moreno
"They are awesome alway find away to fix a problem if your having one, great at finding answers to questionsyou have.Someone always returns calls or emails,they are very customer care oriented. 😀 I have never had insurance with any other company State Fatm Insurance has been my provider for 38 years."
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Julian Spaltenstein

June 19, 2024

5  out of  5 rating by Julian Spaltenstein
"My phone calls are always answered by a polite agent, and I am assisted with every request in a very timely manner. Special thanks to Shannon & Brittany"
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Alif FTW

June 14, 2024

5  out of  5 rating by Alif FTW
"Great service, would recommend."
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Morgan Ronan

June 14, 2024

5  out of  5 rating by Morgan Ronan
"I know that I can always count on Carmen and her team to provide the best customers service and products to my clients. She is my go-to for all insurance needs!"
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Amanda Raven

June 6, 2024

5  out of  5 rating by Amanda Raven
"Great agency! Always helpful and phenomenal customer service. I’ve worked with Shannon in the past and she’s always happy to help and answer my questions."
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Nina Early

May 20, 2024

5  out of  5 rating by Nina Early
"My Family and I recently had the pleasure of working with Slade Canady on quoting a few of our vehicles and properties. She was extremely professional, very well knowledgeable on the process, and answered all of our questions. Would highly recommend working with Slade and any partner at Carmen Ritz State Farm in Raleigh."
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William R. Penn

May 15, 2024

5  out of  5 rating by William R. Penn
"Angela is efficient and helpful over the phone"
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Mandi Gonzalez

May 14, 2024

5  out of  5 rating by Mandi Gonzalez
"Lindsay did a great job helping me transfer my car insurance from GA, getting me a great renters insurance rate and was overall super informative and friendly throughout the process. I would highly recommend her services!"
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Patricia Cheek

May 10, 2024

5  out of  5 rating by Patricia Cheek
"The Ritz crew has exceeded my expectations once again! Not only is my agent available when I reach out but she leads an efficient, competent team that truly cares for us. I needed assistance with one of my policies and they jumped right in with steps needed and offered to submit the forms on my behalf so I wouldn't have to worry with it. Thank y'all!"
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Sylvia Houston

May 10, 2024

5  out of  5 rating by Sylvia Houston
"Meredith is very helpful sweet an patient being an older woman her kindness an the way she explains everything is great I appreciate her so much"
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Mark Kirol

May 6, 2024

5  out of  5 rating by Mark Kirol
"Angela M. took great care of my insurance needs today. I'm new to the area from out of state and things went smoothly. Thank you so much, you've helped make my transition pleasant and have granted me a bright outlook for my future here."
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Chintul Khajanchi

May 3, 2024

5  out of  5 rating by Chintul Khajanchi
"Meredith was amazing and gave the best insurance rates"
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cameron ward

May 2, 2024

5  out of  5 rating by cameron ward
"Great agency, always extremely helpful and quick to respond!"
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Rosalie Turner

May 2, 2024

5  out of  5 rating by Rosalie Turner
"I found Melissa at State Farm to be so helpful as I made some important changes."
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Tucker Broad

May 2, 2024

5  out of  5 rating by Tucker Broad
"I've had a very positive experience here. Responses are extremely quick and helpful, and I've never had any problems or questions that they couldn't fix or answer. I would recommend them to anyone."
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Lyndsey Jones

April 25, 2024

5  out of  5 rating by Lyndsey Jones
"I had a great experience at this location today. I walked in without and appointment and they so kindly sat me right away to be helped. I needed needed to transfer my current coverage to a new car and I had all of the document I needed in less than 20 minutes. Super organized and efficient team!"
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Heather Proctor

April 18, 2024

5  out of  5 rating by Heather Proctor
"Excellent service, knowledgeable team, diverse product offering."
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Caroline Oliveira

April 16, 2024

5  out of  5 rating by Caroline Oliveira
"I recently had one of the best customer service experiences ever. Brittany McNeil assisted me with my state-to-state transfer. She was incredibly friendly, knowledgeable, and swift in addressing all my needs for a seamless transition. Exceptional service. Many thanks!"