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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

pearl G

March 14, 2023

1  out of  5 rating by pearl G
"I had a very bad experience with this agency. I purchased auto insurance through them but later found a more affordable quote from another insurance company. I called them to inquire about their cancellation policy. One of their agents assured me that I could cancel anytime, there would be no cancellation fee and that the prorated premium would be refunded. So I canceled my policy before the next renewal date and had around half a month's worth of prorated days. However, I waited for over a month and didn't receive my refund, so I called them again. This time, another agent told me that there would be no refund due to the short-term rate. I was so surprised and disappointed. Why didn't you inform me of this short-term rate before I canceled? I felt cheated by their misleading information."

Adam McIntyre

March 8, 2023

5  out of  5 rating by Adam McIntyre
"Carmen is the best in the business."

Emily Reed

March 1, 2023

5  out of  5 rating by Emily Reed
"Shannon and Carmen have been EXTREMELY helpful with everything I’ve thrown their way. They’ve been very prompt and responsive with all my requests and always let me know what the next steps will look like. You will always feel valued at this office."

Michael Blaylock

February 27, 2023

5  out of  5 rating by Michael Blaylock
"The personel difference between my old insurance company and state farm is night and day. So much more helpful"

Jarrod Wagner

February 27, 2023

5  out of  5 rating by Jarrod Wagner
"Lindsay is always so helpful and makes sure all of our questions get answered. We greatly appreciate her time."

Tiffany Rouse

February 21, 2023

5  out of  5 rating by Tiffany Rouse
"Between my car insurance, home insurance, and life insurance, I am always taken care of with any questions or concerns that arise. Big shout out to Meredith who always assists me promptly and professionally and also makes me laugh! I enjoy everyone’s enthusiasm with Carmen’s office and truly feel that I am always taken care of. I’ll always choose State Farm especially with Carmen’s team on my side. Thanks guys!"

Ann Mahlitz

February 16, 2023

4  out of  5 rating by Ann Mahlitz
"Our former agent passed away and we were assigned a new agent. Meredith is very kind and when we spoke it was very comfortable. Meredith reviewed my life insurance policy and suggested a better plan for less money. It sounded great and then the phone interviews and physical exam began. It's frustrating that because of my history (thyroid cancer which I had one treatment for) the cost was triple what was first quoted. I don't blame Meredith for trying, but I am in the best shape of my life and am unhappy with the judgement by the powers that be."

Matt Arnold

February 13, 2023

5  out of  5 rating by Matt Arnold
"The team here is always so responsive. That goes a long way as not a lot of people or businesses are quick to respond these days. It saves me a lot of time and I really really appreciate it!"

Richard Winstead

February 9, 2023

5  out of  5 rating by Richard Winstead
"Greeted immediately when I walked in and asked how they could assist me today. Great service… efficient, knowledgeable, kind, friendly staff. Highly recommend! Thank you!"

Louise McGee

February 3, 2023

5  out of  5 rating by Louise McGee
"They are always friendly, courteous, and extremely caring, carefully making sure all my insurance needs are met. It is a true pleasure doing business with them."

Daniel Nguyen

January 31, 2023

5  out of  5 rating by Daniel Nguyen
"Great experience. No hastle"

Alexa Nafke

January 30, 2023

5  out of  5 rating by Alexa Nafke
"The agents are always helpful and never pushy"

Terry Forrest

January 29, 2023

5  out of  5 rating by Terry Forrest
"Very courteous and efficient"

Syeda Ahmed

January 29, 2023

5  out of  5 rating by Syeda Ahmed
"Every one in this location is very nice . Specially Brittany. She always very helpful. Thank you Carmen Ritz State Farm Insurance!"


January 27, 2023

5  out of  5 rating by Barbara
"I thinking of getting insurance here for my truck and car!"

Julia S

January 27, 2023

5  out of  5 rating by Julia S
"I use SF for auto and home insurance. Brittany is great, she’s always super quick to respond and everyone in the office has always been so kind and helpful. They’re a solid team that are honest and forthright."

Jeffrey Pickett

January 20, 2023

5  out of  5 rating by Jeffrey Pickett
"Carman and her team are amazing! Their attention to detail and personal touch far exceeds any insurance company that I’ve ever dealt with. Carman and her team works very hard to help you find the best prices in coverage and even with corporate accounts she is able to adjust adjust your coverage to fall within the needs of the company. I will never use another insurance company as long as she’s in business…hands-down do yourself a favor and let her handle all your insurance needs.."

Karla Grantham

January 17, 2023

5  out of  5 rating by Karla Grantham
"Always willing to help in any way. They are always friendly and available."

carla rea

January 13, 2023

5  out of  5 rating by carla rea
"Carmen Ritz State Farm is always on there game! They check in and see if my needs have changed. They are so great to work with. Thank you State Farm!"

Ariana Lewis

January 13, 2023

5  out of  5 rating by Ariana Lewis
"Meredith was so kind, helpful, and informative while assisting me with setting up homeowner's insurance. I had a wonderful experience and would highly recommend."

rhonda England

January 13, 2023

5  out of  5 rating by rhonda England
"We switched to State Farm-and never looked back!! Love the people in the office and they are very well trained!"

Caroline McCroskey

January 6, 2023

5  out of  5 rating by Caroline McCroskey
"Very easy to work with and incredibly responsive!"

Anthony Downs

December 9, 2022

5  out of  5 rating by Anthony Downs
"Very knowledgeable and responsive. I highly recommend this group."


December 6, 2022

4  out of  5 rating by Shane
"Helpful with everything that I need at a phone call away and or an email. Awesome agency"

Paul Stanley

November 29, 2022

5  out of  5 rating by Paul Stanley
"I swap cars all the time (really, it's kind of a problem) and so I call/email my insurance agent a lot more often than most people. Everyone I've worked with here has been super friendly and quick to help. Fortunately I've never needed to make a claim, but I trust that they'll take care of me if I do."