State Farm® Insurance Agent Carmen Ritz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
tyler bui
May 6, 2025
5
out of
5
rating by tyler bui
"Good and fast experience"
Merrilee Jacobson
May 6, 2025
5
out of
5
rating by Merrilee Jacobson
"We really enjoyed the friendly, knowledgeable staff and the homey yet professional office. We highly recommend this business!"
Walter Kelly
April 30, 2025
5
out of
5
rating by Walter Kelly
"Brittany handled my renewal in a friendly, professional and efficient manner. Thank you."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
H Dan Carey
April 28, 2025
5
out of
5
rating by H Dan Carey
"Very helpful in resolving issue. Thanks Meridith"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lori Fenty
April 25, 2025
5
out of
5
rating by Lori Fenty
"Called Meredith at State Farm to add 3 pieces of jewelry to my policy. She was very helpful and sent me the information I needed. So pleasant to deal with this office and get the help I need. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mary Allen
April 23, 2025
5
out of
5
rating by Mary Allen
"10/10 would recommend Meredith Santiago. She is always there to answer my questions when needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Elizabeth Barrett
April 18, 2025
5
out of
5
rating by Elizabeth Barrett
"Working with Meredith Santiago, I can say, she is professional without losing her humanity. She is very polite yet not condescending. She is helpful without being pushy. She keeps us informed but doesn't act like a "know-it-all". SHE LISTENS. -Aaron Barrett, speaking for my wife Elizabeth and myself."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Melissa Wall
April 11, 2025
5
out of
5
rating by Melissa Wall
"I was lucky to work with Hannah! She was incredibly helpful, very knowledgeable, and answered all my questions. I highly recommend working with them!"
We responded:
"Melissa, We are so happy you had a great experience with our office. We are always here to help you if you need us "
Kenneth Medearis
April 11, 2025
5
out of
5
rating by Kenneth Medearis
"Lindsey N was super helpful for my needs"
We responded:
"We appreciate you! Thank you for the great review. Please let us know if you ever have questions or need assistance "
Timothy Abiodun Ganiyu
April 7, 2025
5
out of
5
rating by Timothy Abiodun Ganiyu
"It was impactful and engaging."
We responded:
"Timothy, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Layne Hutchison
March 31, 2025
5
out of
5
rating by Layne Hutchison
"Brittany over at Carmen Ritz State Farm has been extremely helpful with my auto insurance needs. She provides prompt response, shares useful resources and is very easy to communicate with as well. I highly recommend their services!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Janie Theppalad
March 28, 2025
5
out of
5
rating by Janie Theppalad
"Lindsay from this office is phenomenal! She is very knowledgeable and accurate!! Thanks for the great experience!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Alex
March 28, 2025
5
out of
5
rating by Alex
"Brooke was an amazing help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tess Kress
March 28, 2025
5
out of
5
rating by Tess Kress
"Meredith was very helpful, knowledgeable, and very responsive!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Adam Huffman
March 21, 2025
5
out of
5
rating by Adam Huffman
"Top rate customer service. Professional, courageous, helpful, and genuine staff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Daniela Rodriguez
March 21, 2025
5
out of
5
rating by Daniela Rodriguez
"I had the pleasure of being helped by Lindsay. She was very patient with all the questions about pet insurance I had, it was great! Setting it up was super easy. Even when I was setting up my renters insurance, the whole staff is just really nice and helpful! They make setting up a policy over the phone incredibly easy. I 100% recommend Carmen Ritz State Farm👍🏼"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jay Stallings
March 14, 2025
5
out of
5
rating by Jay Stallings
"Thanks for all the help. You have a great team"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Shelby McLane
March 14, 2025
5
out of
5
rating by Shelby McLane
"Hannah gives excellent service every time I call in. I would highly recommend this office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jaleesa Edwards
March 13, 2025
5
out of
5
rating by Jaleesa Edwards
"Love this agency! Been with them for awhile now and they always are quick and efficient! when I need help and I always get reminders and calls if my bill is due and are very knowledgeable answering any questions I have!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ms. Dimple
March 4, 2025
5
out of
5
rating by Ms. Dimple
"Carmen was great to work with. She was kind knowledgeable and amazing and got me a really good rate on my auto insurance. I hope she continues to shine it’s very appreciated… thank you"
We responded:
"Thank you so much! We loved getting to work with you on your auto insurance. So glad you chose our office. "
Joong Kim
February 28, 2025
5
out of
5
rating by Joong Kim
"Meredith Santiago, she was very friendly and gave me a best quote with professional advice. Thank you"
We responded:
"Thank you, Joong, for your wonderful review. We're thrilled to hear that Meredith provided you with friendly service and professional advice. Your feedback is greatly appreciated, and we're delighted to have met your expectations. If you need further assistance, feel free to reach out."
Kristen Tregoning
February 28, 2025
5
out of
5
rating by Kristen Tregoning
"Outstanding Service and Peace of Mind! I’ve been with this company for 17 years and I couldn’t be more pleased with their service. From the moment I signed up, the entire experience has been seamless and stress-free. The customer service team is always friendly, knowledgeable, and ready to assist with any questions I have. They genuinely care about helping their customers. I recently had to file a claim, and the process was incredibly smooth. The adjuster was thorough, the communication was clear, and my claim was handled quickly and fairly. It's rare to experience such transparency and promptness from an insurance provider. What sets this company apart for me is their commitment to providing comprehensive coverage at a reasonable price. I feel confident knowing I'm covered, and their policies offer exactly what I need, without any unnecessary extras. Overall, I highly recommend them to anyone looking for reliable and trustworthy insurance. Their customer-centric approach and exceptional service make them stand out in the industry."
We responded:
"Kristen, thank you for your glowing review and for being a loyal customer for 17 years. We're thrilled to hear about your positive experiences with our team and services. Your trust and recommendation mean a lot to us. We're here whenever you need assistance!"
Erin Medearis
February 28, 2025
5
out of
5
rating by Erin Medearis
"Amazing Staff! 5 stars isn’t enough"
We responded:
"Thank you, Erin, for your wonderful review! We're thrilled to hear that our staff made such a positive impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need anything, feel free to reach out anytime. "
Maggie Carbiener
February 28, 2025
5
out of
5
rating by Maggie Carbiener
"Can’t recommend enough! All of the staff is very knowledgeable."
We responded:
"Maggie, your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
Saimir Ogranaja
February 27, 2025
5
out of
5
rating by Saimir Ogranaja
"My experience has been good. I’ve been a member since 2019 😊"
We responded:
"Thank you, Saimir, for your positive feedback and for being with us since 2019! We're thrilled to hear about your great experience. If you ever need assistance, feel free to reach out. Your satisfaction is our priority."