State Farm® Insurance Agent Carmen Ritz

"Working with Hannah was an absolute pleasure. She listened carefully to my needs and goals, making sure she truly understood my situation. Her explanations were clear and reassuring, and every step felt collaborative. Instead of feeling stressed, I walked away confident and empowered in the decisions we made together."

"Hannah is amazing to work with! She really took the time to understand my situation and goals and she explained everything clearly and thoughtfully. She helped me make decisions that felt empowering rather than overwhelming!"

"Working with Hannah was an outstanding experience. She went above and beyond to make sure we understood our coverage and found the best possible policy. Her attention to detail, professionalism, and willingness to advocate for us made the entire process seamless and stress-free. I would highly recommend Hannah to anyone looking for an insurance agent who truly delivers exceptional service."

"Insurance can often be unclear or misleading but the team at Carmen Ritz's office are truly professionals at what they do. The entire team has been and continues to be transparent, honest, and super responsive when you have questions. My wife and I moved to Raleigh in March and we were able to easily transfer our auto insurance to them without issue. We went on to purchase both rental and personal articles insurance as well. Would recommend them to anyone!"

"Shannon was absolutely amazing to work with. Her work ethic and attention to every concern I had truly stood out. She helped me every step of the way, always making sure nothing was overlooked. Her attention to detail and willingness to go above and beyond made the entire process smooth and stress-free, and everything was handled with a quick turnaround. I would highly recommend this agency based on the level of care, professionalism, and dedication Shannon provided."

"I am loving my price for the insurance that I have and I love the fact that it goes down instead of going up constantly like most insurance companies. State Farm and Carmen’s team makes me feel appreciated being a customer and I love that!"

"My experience with State Farm is wonderful I doesn't get any better. They treat you like a person and work with you when it's needed . Thanks State Farm for all you do"

"I have been working with Lindsay.N and a few others of Carmen’s team. Everyone has been so lovely, and friendly. Lindsay has been great and very efficient when it comes to assisting me. I currently have a car insurances, rental insurance , and possibly even life insurance. All in one, greatly appreciate of this staff!"

"Awesome location. Kyla assisted me and she was extremely helpful and professional. Thank you Kyla! I would recommend this location to everyone!!!"

"awesome"

"I filed one claim after being given the advice that it shouldn’t affect my policy. The payout didn’t come close to covering the damage. And as a result, State Farm cancelled my home insurance without notifying me. And now other insurance companies will not offer insurance. Bad advice and unprofessional."

"Carmen was so kind and helpful when I called to get home owners insurance. My husband had just passed away and her kindness was so amazing. I highly recommend her five stars"

"Always friendly and willing to help"

"Shannon was so kind and helpful! She answered the phone almost immediately and got my documents to me right away! We love being clients of this State Farm branch ❣️"

"Great service and a great quota love that they care"

"Made the process easy and fast"

"Carmen’s business is by far the only insurance company with excellent response time and reasonable rates that I’ve worked with. I changed over both home and car insurance to them and am 100% satisfied!"

"This is a great company to get your renters insurance from."

"Very pleased with the service I received today. Thank you Carmen Ritz you are the best."

"She was an awesome customer service representative. I really appreciate your help."

"Carmen is very knowledgeable and gave the best recommendations that save money."

"I definitely recommend Carmen Ritz State Farm Insurance and I especially recommend Shannon! She has helped me with my policies for over a year and is always quick to respond and knowledgable on how to help. She has been incredible and I cannot recommend her enough! I have always had positive interactions with this team and I will continue to recommend them to my friends and family."

"Today I needed assistance. Shannon quickly responded and took care of my request. Thank you!!"

"Great service!"

"Absolutely outstanding in every way. Shannon helped me today, and across several phone calls she was so cheerful and compassionate and quick with answers and support to resolve everything. Thank you, Shannon and the whole Carmen Ritz team!!! Y’all are amazing."